Service Provider Program

The Zoom Up Service Provider Program is designed to empower service providers — also known in the industry as carriers, telcos, or managed service providers — to deliver world-class, custom unified communications solutions. By leveraging Zoom’s robust platform, service providers can offer scalable, secure, and AI-first communication tools to businesses worldwide.

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Unleash Partner-led Growth

The Zoom Up Service Provider Program is built for telecom and technology providers looking to grow with Zoom Phone. This is your opportunity to deliver a modern voice solution backed by Zoom’s global brand—with the margins, tools, and support to make it work for you to:

  • Unlock New Revenue with AI-powered Zoom Phone features, Zoom Contact Center with PSTN, and Zoom Revenue Accelerator add-on.
  • Accelerate Growth, benefiting from global reach & infrastructure, easy admin & hardware support, and seamless customer migrations.
  • Maximize Value, thanks to Zoom’s unified communications & productivity tools, robust integration ecosystem, and trusted brand for easier adoption.

Program Value Proposition

Program Benefits:

  • Exclusive Pricing Tiers
  • Year-One Acceleration Rebates
  • Operational Enablement
  • Other Additional Benefits

Program Requirements:

  • Registered carrier in your country
  • Provide cloud peering connectivity for PSTN
  • Enrolled Zoom Up Reseller
  • Achieve the corresponding Sales Competency and Support Services Certification
  • Zoom Phone Pro volume commitment
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Partner with Us

Do you have questions on applying to become a partner? Please contact us to learn more about Zoom’s partnership applications.