Lena | AI powered Automated Administration for UC and AV Solutions
Lena, the AI platform built specifically to focus on the administrative side of AV, UC, and Digital Signage, transforms how collaboration spaces are operated, helping reduce costs and improve the efficiency of every workspace.
Lena is the world’s first vertically focused AI solution specifically designed to support the administrative side of audiovisual (AV) and unified communications (UC) spaces.
With Lena, NetSpeek is transforming how organizations manage conference room operations, from installation to ongoing administration and reporting.
Your Virtual Zoom Room Teammate
Lena is designed to work natively within Zoom environments, serving as a virtual assistant for conferencing administrators. From proactive checks to real-time guidance, Lena streamlines daily operations across your Zoom Rooms fleet.
Lena doesn’t just monitor your rooms, it understands them.
What Lena Does for Zoom Spaces
- Zoom Rooms Automated Health Checks: Lena can run automated Room Checks for Zoom Rooms to find configuration issues, offline hardware issues, and performance anomalies and either fix issues or alert administrators before users experience disruptions.
- Collaborative Troubleshooting: When problems arise, Lena works with your IT admins, providing smart suggestions, contextual diagnostics, and next-step recommendations. Lena’s not just automation, it’s collaboration.
For Zoom-Centric Organizations & MSPs
Whether you’re an enterprise managing hundreds of Zoom Rooms or an MSP delivering white-glove Zoom support, Lena helps you scale your service without growing your team.
- Reduce resolution times
- Minimize room downtime
- Standardize support workflows
- Delight end users with reliability