Insight7 | Call Analytics for Quality, Coaching & Business Insights
Review Zoom calls faster with AI. Insight7 delivers instant scorecards, coaching and business insights to grow your team and business
Insight7 automates call analytics for rep performance evaluation, customer insights, and team effectiveness at scale, scoring them for quality, surfacing coaching opportunities, and highlighting patterns tied to revenue, satisfaction, and retention.
Dashboards make it easy to track team performance, spot compliance risks early, and pinpoint where training is needed, without the manual effort of traditional QA.
With Insight7, you can:
- Improve Quality Assurance: Replace random QA samples with full call evaluation. Automatically flag risky behavior, silence, sentiment shifts, and resolution gaps.
- Improve Coaching & Training: Detect underperformance early and deliver targeted coaching based on real interactions.
- Scale Sales & CX: See what top performers do differently and replicate it across the team.
- Track Trends Over Time: Use dashboards to monitor performance, sentiment, silence, and compliance signals, at a glance.
It integrates with Zoom, Google Meet, and other major platforms, so insights flow seamlessly into your existing workflows.